admin@toystoreexpress.com

ABOUT US
Thank you for visiting our action packed website store. We are a family owned business. ToyStoreExpress.com has been in business many years. We hope you enjoy our quality action packed merchandise as much as we do offering them. 100% satisfaction guaranteed on all of our selections. You can be assured of value and quality with every purchase. We continue to look for new merchandise and add new action packed items when the quality and pricing guidelines meet our cutomer requirements.

We have two ways for you to get in touch with us. They are:

  • Email: Admin@ToyStoreExpress.com
  • Voice Mail:843:647-0050. Over the years we have received very few inquirys. Voice mail has worked very well in working towards the best merchandise price for you our customer and us. Our promise to you is that we will respond same day if possible and if not within 24 hours. Please leave your number and best time to call you.

    ON LINE ORDERING SYSTEM SECURITY
    We have the latest secure online ordering system available using encrypted transmittal (SSL encryption technology) You may order with confidence that your order information is protected and your privacy is assured.

    You can verify that you are on a secure site by looking at the address block and noticing https://. The "s" signifies secure versus non secured http://. The "s" will only appear on the checkout pages of our site.

    SHIPPING METHODS
    Shipping is via USPS, FED EX or UPS.

    Shipping rates are system calculated for shipping within the continental US. Shipments outside the continental US (Hawaii. Alaska, etc) please email admin@toystoreexpress.com for quote information.

    US SHIPPING/HANDLING RATES
    Shipping charges are determined according to a schedule that considers zone, girth and weight. The shipping rate is provided with each order at the time of check out (step 3 order review) prior to your acceptance and sending your order. We want you to know before transmitting your order in. No surprises!

    PAYMENT OPTIONS
    You may choose any of the following options: Major Credit Cards - Visa, MasterCard, Amex and Discover. We do not ship COD orders.

    INQUIRIES
    Please allow 10 business days for order follow up. Most of our shipping is by FedEx or UPS ground. Shipping time frames vary depending where the merchandise is being shipped to. On average it generally is between three and seven days after order processing and fulfillment.

    If a shorter time frame is needed please notate on your order your need. We have found it is better to have your order received in time, eliminating further followup on your or our part. Our goal is to meet your expectations. Overnight and two day rates are generally cost prohibitive-sometimes costing more than the merchandise.

    RETURNS
    We stand behind the merchandise we sell. We carry only quality products from reputable firms that meet our criterion. We are sure you will be happy with your purchases. We want you to be satisified.

    You may return any new unopened item within 15 days of delivery for a full refund of the purchase price, less the actual shipping cost. Email for a return authorization number. Packages arriving without an authorization number will be refused.

    Defective items may be returned for repair or replacement only. All shipping costs must be prepaid. Ship USPS, UPS or FED EX ground.

    If package arrives damaged, hold merchandise in original packaging. Notify FedEx, UPS or THE US Post Office immediately, who will inspect the package and return it at no expense to you. Please notify us prior to returning any damaged merchandise. Should you need additional information, please email: admin@ToyStoreexpress.com.

    INTERNATIONAL SWIM CATERGORY ORDERS
    International shipments will have the following special requirements.

    ToyStoreExpress has made arrangements to sell and ship some of our products internationally. At this point, due to demand only, we will open our "swim shop" categories for international sales to the folllowing countries: Canada, Andora, Austria, Belgium, Denmark, Finland, France, Germany, Gilbralter, Greece, Iceland, Ireland,, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom, Vatican.

    Minimum merchandise order is $20.00

    Payment - Visa, MasterCard, American Express, Discover & Wire Transfer.

    Shipping charges: Our Shopping cart automatically calculates shipment within the continental United States only, no international shipping can be handled by the site alone.

    Orders originating in Hawaii & Alaska and Internationally will be calculated upon receipt of order and forwarded to the customer. We will hold the above orders for 48 hours before processing payment. If for any reason you wish to cancel your order you must contact Admin@ToyStoreExpress.com within the 48 hour period.

    Special Information: Import taxes and duty are the responsibility of the customer. We assume no responsibility for these charges. Import taxes and duty added by the receiving country will be collected by customs and or your local delivery company.

    Online Ordering System Security: Yahoo has the latest secure online ordering system available using encrypted transmittal (SSL encryption technology). You can verify that you are on a secure site by looking at the address block and noticing https:// leader. The "s" signifies secure versus the non secured http://. The "s" will only appear on the check out pages of our site.

    Estimated Shipping Charges: If you would like to know the shipping charges prior to placing your order please email Admin@ToyStoreExpress.com with the City & Country we will be shipping to. We are happy tp provide you this information.